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How It Works

FROM UPLOAD TO RECOVERY

Fighting your municipal bill shouldn't require a lawyer, a queue, or a prayer. Here's how Billdog does it in five steps.

Section 102 compliant
AI-powered, legally-templated
POPIA compliant
No upfront cost
Step 1

Upload Your Bill

Take a photo or upload a PDF of your municipal bill. Our system accepts bills from all 8 South African metros.

Supports PDF, JPG, and PNG. Takes less than 30 seconds.

Step 2

AI Scans Every Line

Our AI analyses every line item — water, electricity, rates, refuse, sewerage — and compares them against tariff schedules, usage patterns, and legal limits.

Analysis completes in under 2 minutes.

Step 3

Review Your Results

See exactly which charges are wrong, how much you can recover, and the specific law that protects you. No legal jargon — plain English.

Every error comes with a legal basis citation.

Step 4

We Send the Letter

A formal dispute letter citing Section 102 of the Municipal Systems Act is emailed directly to your municipality's complaints department. You can preview and edit it first.

Delivered via tracked email with confirmation.

Step 5

You Get Paid

When the municipality corrects your bill, you save money. We only take 15% of what we recover — if we don't win, you don't pay. Ever.

You only pay 15% of what we recover — nothing if we don't win.

READY TO FIGHT BACK?

Upload your bill now. Analysis takes under 2 minutes.