No lawyers. No queues. No nonsense. Just results.
AI-powered analysis, human-reviewed letters
R12.4M
Recovered for South Africans
Total billing errors identified and disputed
2,847
Bills Analysed
Municipal bills inspected by our AI
94%
Success Rate
Of disputes resulting in corrections
Photo or PDF — our AI handles both. Takes 30 seconds.
We scan every line item for overcharges, estimates, and duplicate entries.
See exactly what's wrong, how much you can recover, and the legal basis.
A formal dispute letter citing Section 102 is emailed to your municipality.
When the municipality corrects the bill, you save. We take 20% of what we recover — only if we win.
Municipal billing errors affect thousands of South Africans. These are real stories from real people.
A Joburg homeowner received a R47,000 water bill while the property had been vacant for months. An estimated reading was used instead of actual meter readings, inflating the bill by over 400%.
A 73-year-old pensioner in Cape Town was billed R18,500 for sewerage services despite the property being on a private septic system with no connection to municipal sewerage.
After purchasing a home, a Pretoria resident discovered they were being charged rates by both the previous and current accounts — effectively paying double for 8 months.
Illustrative examples based on common billing error patterns
“I was paying R3,200 a month for water I wasn't using. Billdog found the estimated readings and got me a R14,000 refund.”
Thandi M.
Johannesburg
“The municipality had been double-charging me for refuse for 6 months. I never would have caught it without the AI analysis.”
Johan v.d. Berg
Cape Town
“As a pensioner on a fixed income, every rand counts. Billdog found R8,200 in overcharges on my electricity and got it corrected within 3 weeks.”
Priya N.
Durban
We use AI-powered analysis to scan every line item on your bill — water, electricity, rates, refuse, sewerage — and compare them against your usage history, tariff schedules, and legal limits. Our system identifies overcharges, estimated readings, duplicate entries, and charges for services not rendered.
Nothing upfront. Billdog operates on a 20% success fee — we only charge if we successfully recover money for you. If we don't find errors or the dispute is unsuccessful, you pay nothing. Ever.
Absolutely. Section 102 of the Municipal Systems Act (No. 32 of 2000) gives every property owner the legal right to dispute billing errors. We generate formal dispute letters citing the relevant legislation and send them directly to your municipality's complaints department.
Bill analysis takes under 2 minutes. Once your dispute letter is sent, municipalities have 30 days to respond under Section 102. Most corrections happen within 2-4 weeks. We track your case and notify you at every step.
Any South African municipal bill — water, electricity, rates, refuse removal, sewerage, and other municipal charges. We support all 8 metropolitan municipalities and are expanding to district municipalities.
If our analysis finds no errors, we'll tell you — and you won't be charged anything. We'd rather be honest than generate unnecessary disputes. Your trust matters more than a fee.
Upload your municipal bill and find out in under 2 minutes if you're being overcharged. No cost, no commitment.
No win, no fee. We only charge 20% of what we recover.