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Billdog Legislation Guide

Disputing a Massive Water Bill Overcharge

By Billdog Research TeamApril 2026

Direct Answer:To dispute a massive water bill overcharge, first hire a registered plumber to certify your property has no underground leaks, then submit this plumbing certificate alongside a formal Section 102 dispute to your municipality, forcing them to investigate their meter infrastructure for faults.

1. Ruling Out Leaks

The first defense by Nelson Mandela Bay and others will always be that you have a leak. Prove them wrong with a compliance certificate.

2. Disputing the Meter

Once leaks are ruled out, invoke Section 102. The municipality must then prove the meter is functionally sound or reverse the charges.

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